2014 Medical Alert System Customer Review

We receive testimonials all the time from our happy seniors and older adults using the MedFirst Alert system.  This one comes from Hazel Smith of South Carolina: A medical alert system is not just a piece of electronic equipment that you place in your home. It's a team of dedicated customer care specialists who provide 24/7 service to those in need. If you have never had the opportunity to listen to an actual call from someone who has fallen, ...
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Medical Alert System Testimonials

We love hearing from our satisfied medical alert customers.  It's what keeps us focused on the truly important service we provide to seniors and those with disabilities. Darla Jan Robinson McMinn says: Great assistance, straight facts, no gimmicks... : ) Affordable and No Contracts At MedFirst Alert we strive for excellence in customer service. You can find us on facebook and Twitter. Give us a shout out or ask us a question.  Most of our ...
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How Do Medical Alert Systems Work?

One of the questions we get all the time is: How do your medical alert systems work?   Let's first begin by explaining the individual parts. Generally, there are four components to a medical alert system (PERS). The first component is a radio transmitter, or the call button. The call button may be worn on the wrist like a wrist watch or it can be worn as a necklace (pendant). The second component is the console or base unit. The base ...
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Medical Alert Systems and Customer Service From MedFirst Alert

Great customer service is the lifeblood of any business. You can offer sales gimmicks and price cuts to bring in new customers but unless you can deliver exceptional service to your existing customers and a passion to do what is right, your business won't be profitable for long. Great customer service is all about doing what's right for the customer every time. Not some of the time but every time. A happy customer will pass positive feedback ...
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Simple to Use Medical Alert Systems

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Have you ever heard the expression "Keep it simple stupid" (KISS). These 4 simple words are often overlooked and underutilized when it comes to new products and services entering the marketplace. One such example are medical alert systems.  Many times the manufacturers of these systems try to add to many features and gadgets to try and out do their competitors.  What they don't realize is that by adding these "extra" features they make the ...
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Best Medical Alert Systems Provide Quality Customer Care

The choices are almost limitless when it comes to choosing medical alert systems.  Finding the best medical alert systems is quite another task.  Trusting your loved one's safety to a medical alert company should not be taken lightly.  After all, we are talking about someones mom or dad. The process of choosing a medical alert system is not much different than choosing any other quality health care provider.  Ask for recommendations from ...
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