How to Setup Your Medical Alert System

Medical Alert System  Setup:

1. Install the medical alert console in a convenient location
which must be near both a telephone jack and an AC power
outlet. Locating the console in the kitchen and bath areas are
not recommended because of water exposure and appliances
which may give off radio interference.

2. Connect the telephone cord (included) to the
telephone jack on the back of the console marked “LINE”.
Connect the other end of the telephone cord to the wall phone
jack. If you already have a telephone or other phone device
connected at this location connect it to the telephone jack on
the back of the medical alert console marked “PHONE”.

3. Plug in the AC ,adapter to the AC outlet. Caution:
Do not use an outlet which may be turned off by a
wall switch. When the AC adapter is plugged in the system
buzzer will sound briefly indicating the medical alert console is operational and ready to use.

The GREEN Power/Reset button should be lighted
and the RED Emergency button dimly lighted. Reset the
console by pressing the Power/Reset button briefly and the
system buzzer will sound briefly. This is SYSTEM RESET.
You may reset the system in this manner to stop an emergency
report if you accidentally activate the unit.

Notify the monitoring station that setup is complete and
you are preparing to test the system.

IMPORTANT: It is very important that you test your medical alert system and system transmitter on a regular basis. It is recommended that you activate the system every day with the transmitter and reset it immediately to verify the transmitter is working. This is especially important if you wear the transmitter in the shower or bath. Do a range test every month. Call the monitoring station and arrange to do a complete test including the central station connection at least once a month and after any electrical storm with local lightning activity.

Call MedFirst alert if at any time the medical alert system does not test satisfactory.

It is recommended that a combination Telephone
Line/AC Power surge protector be installed with
the console in locations with frequent lightning activity.

 

Testing the Medical Alert Console

Daily Transmitter Test. To verify that the transmitters are
working once each day while near the console activate the
console using the transmitter and immediately reset the system
by pressing the CREE Power/Reset button.

Monthly Range Test: Press and hold the GREEN Power
reset button. When the button is first pressed the console
buzzer will sound briefly and after about.’) seconds the buzzer
will sound a second time. Release the button after the buzzer
sounds the second time. The system is now in the Range Test
mode.

The medical alert console buzzer will sound each time a signal is
received from a Pendent or Wrist style transmitter. Activate
the transmitter from different locations within the living area
making certain that the transmitter activates the system. Check
all transmitters included with the system. If a transmitter
will not activate the medical alert system from a location in the test mode it will not activate the system from that location in
an emergency. When the range tests are complete press the
GREEN Power/Reset button briefly to reset the system.

NOTE: The medical alert system will not call the monitoring
station while in the Test mode. If you forget to reset the
system the system will automatically reset from the test mode
after a few minutes after you stop testing transmitters.
Monthly Central Station Test: First call the monitoring
station and let them know you are conducting a test. Then
activate the system using the transmitter or by pressing the
RED Emergency button. The system will sound a six second
loud buzzer to confirm it is reporting an emergency. The RED
Emergency button will flash as long as the system is reporting.
The system will dial the monitoring station and automatically connect and report the emergency. This process typically takes bet ween 15 and 45 seconds. When the report is complete the system will reset if two way voice is not part of the system.

If two way voice is provided as part of the system
then the system will go to the voice standby mode and give a
short chirp ever 3 seconds until the monitoring station
operator activates voice communications. The RED Emergency
button will continue to flash as long as the monitoring
station is connected.

Pressing the GREEN Power/Reset button will disconnect or the operator may disconnect remotely. Be certain to notify the monitoring station when you are done testing.

If at anytime you need help connecting your medical alert system, please call us toll free at 1-800-595-0718 we are always more than happy to help.  Your safety and independence are important to us and we want to make sure you are happy with our services.

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