Testing Your MedFirst Alert Unit

So, you have just made the first step towards your independence or the independence of a loved one and you have purchased our MedFirst Alert System.

The next step is to test the unit with our care specialists to ensure everything is working properly.

The MedFirst Alert System allows you the ability to test your service and speak with our care specialists in a non-emergency situation and familiarize yourself with the system.

Since it is a two-way voice system it is very important to speak with our operators when they come on through the speaker in your base unit. This allows us to accurately respond to your current circumstances. When we can’t make voice contact with you, our operators will disconnect from the base unit and ring the house phone to eliminate a false alarm. If there is no response, we presume you are in a medical emergency and will dispatch the ambulance and/or your responders (people you designate on your call list).

We recommend doing a ‘Range Test’ of your home. The ‘Range Test’ requires you to push your Transmitter Button and wait 30 to 60 seconds for our care specialist to respond. When the specialist comes through the speaker in the Base Unit, tell them you are a new subscriber and want to do a ‘Range Test.’ Then go to your commonly used rooms and once you reach each room ask the operator if they can hear you. When you are finished, return to the Base Unit and thank the care specialist for the test.

That’s all there is to it! It’s a simple 5 minute setup from start to finish.

If you have any questions about the MedFirst Alert System, please feel free to call us at 1-800-595-0718 or just respond below.

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